# Plans: Starter, Studio and Agency

> Starter is €29.95 a month for about 66 credits, Studio €59.95 for about 165 with two-month credit validity and priority rendering, and Agency is volume pricing, invoiced. Upgrade, manage and cancel from the Billing page.

Source: https://getreelcom.com/help/plans-and-credits/plans-starter-studio-and-custom/  ·  Last verified: 2026-09-15

## Which features are available on a paid plan?

**Starter**, €29.95 a month: 66 credits every month (about six ten-second scenes, or two 30-second company videos), no watermark, HD downloads and commercial use, unused credits valid one extra month, unlimited projects (one per brand), your brand saved (logo, colours, style), and characters that keep their face plus customer personas.

**Studio**, €59.95 a month: 165 credits every month (about fifteen ten-second scenes, or five 30-second company videos), everything in Starter, priority in the generation queue, first access to new features, and email support with a person.

**Agency**: for agencies and teams that need 200 or more credits, seats and roles, client review links or invoicing. Volume pricing, invoiced. Download the agency deck on the [pricing page](/pricing/) or mail [hello@getreelcom.com](mailto:hello@getreelcom.com).

Prices and the current comparison are on the [pricing page](/pricing/).

## Can I upgrade my subscription?

Yes, from the Billing page in the app. Checkout is handled by Stripe; nothing is charged until you complete it.

1. Click your account menu in the top right of the app and choose Billing.
2. Click "Start with Starter" or "Start with Studio".
3. Complete the secure checkout. Your new allowance is added straight away, on top of any free credits you still have.

Already on a paid plan and want the other one? "Change in billing portal" opens Stripe's portal, where you switch plans.

_[Screenshot: The Billing page: Current plan Free, then the Starter card at €29.95 a month with Start with Starter, and the Studio card at €59.95 a month with Start with Studio. — The Billing page on a free account. Checkout opens in Stripe.]_

## Can I cancel my subscription?

Yes, at any time, from "Manage billing" on the Billing page, which opens the Stripe portal with your invoices, payment method and cancellation. You keep everything you made; the plan simply stops renewing at the end of the period you paid for. Amounts already paid are not refunded for the remaining part of a billing period, per the [Terms of Service](/terms/). When the plan ends, its credits expire, any remaining free credits stay, and your videos are served with the free-plan watermark again.

## My payment failed. What should I do?

Update your card in "Manage billing" on the Billing page. Stripe retries the payment and emails you about it; the credits already on your account stay usable in the meantime. If the payment keeps failing, the subscription ends the way a cancellation does. Questions about an invoice: [hello@getreelcom.com](mailto:hello@getreelcom.com).